SHIPPING & RETURNS
SHIPPING POLICY
Let's cut to the chase, laundry warriors. Our fluffy behemoths, the Big Wool Balls themselves, are shipped with the speed and efficiency of a squirrel prepping for winter. We've partnered with the Amazonian overlords (you know, the ones with the smiling boxes and drone armies?) to ensure your dryer balls arrive faster than a politician backpedaling on a promise. So, while we're busy wrangling sheep and crafting balls of fluff the size of small planets, Amazon handles the logistics. Think of it as a tag team match made in laundry heaven. They’ve got the vans, the planes, and frankly, probably a teleportation device or two. Bottom line: you'll be pummeling your clothes into blissful softness sooner than you can say "static cling be gone!"
RETURN & EXCHANGE POLICY
Look, we get it. Sometimes things don’t work out. Maybe your dryer isn’t ready for the sheer magnitude of Big Wool Balls. Maybe your cat mistook them for premium scratching posts (they wouldn’t be the first). Whatever the reason, if you're not 100% smitten with your woolly behemoths within 30 days of receiving them, we've got your back (and your laundry’s, too). You can return or exchange your Big Wool Balls for a full refund, no questions asked (unless they've been felted into a giant woolly sweater, in which case, we’d love to see pictures). Just send those fluffballs back our way, and we’ll handle the rest. It’s as easy as folding a fitted sheet (almost). We believe in happy laundry, happy customers, and happy sheep (they provide the wool, after all). So, go ahead, give Big Wool Balls a whirl. You’ve got 30 days to decide if they're the laundry game-changer you've been dreaming of. If not, we’ll gladly take them back, no hard feelings (or static cling).